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Shipping Policy

We ship once a week to anywhere in the world via Swiss Post. We will not ship over the weekend
in order to avoid the possibility of orders being held in warm shipping facilities or delivery trucks.
If you need your order to be delivered on a certain date, please contact us so we can make the necessary arrangements for you. 

We cannot control the holding and transportation of your chocolate en route to you! We wish
we could, but instead we must recommend that you ship responsibly for optimum product quality upon arrival! 

If you’re shipping to a warm climate we cannot assume responsibility for melted chocolate bars.
We will assume that you are taking the risk of receiving melted chocolate.  Unfortunately, we can not ship to PO boxes.

Return & Exchange Policy

Unfortunately, due to the perishable nature of our product, we cannot accept returns! 
If you find your order was not up to par, please contact us with your order number and details about the product you found dissatisfactory and we will get back to you quickly to work towards a resolution.

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